FAQ
Questions about working with Nexsas
Find answers about our process, timelines, retainers, and deliverables. Can't find what you need? Reach out and we'll get back to you within one business day.
We specialize in UI/UX design, web development, brand strategy, and
digital marketing. Whether you need a full rebrand, a new marketing
site, or an ongoing creative retainer, we tailor our team to your
goals and budget.
Timelines vary by scope. Brand identity projects run 4–6 weeks,
marketing websites 6–10 weeks, and product design engagements 8–12
weeks. We provide a detailed timeline during discovery and share
progress updates at every milestone.
We follow a four-phase approach: discover (research and strategy),
define (wireframes and creative direction), design (visual and
interaction design), and deliver (development, QA, and launch). You
approve each phase before we proceed.
Yes. Retainers provide dedicated monthly hours for design,
development, or marketing support. They're ideal for teams that need
consistent creative output without building an in-house department. We
offer flexible tiers to match your needs.
Upon final payment, you receive full ownership of all approved
deliverables — design files, code, brand assets, and documentation. We
retain the right to showcase completed work in our portfolio unless a
confidentiality agreement specifies otherwise.
Submit a project inquiry through our contact form with a brief
overview of your goals, timeline, and budget range. We'll schedule a
discovery call within two business days to discuss scope and next
steps.
Every project includes a dedicated account lead and a shared workspace
where you can review designs, leave feedback, and track milestones. We
send weekly progress summaries and schedule check-ins at each phase
gate.
Milestones mark the end of each phase — discovery, wireframes, visual
design, and launch. At each one, we present deliverables for your
review, incorporate feedback, and obtain sign-off before moving to the
next stage.
Each phase includes a defined number of revision rounds. Changes after
sign-off are handled as change requests with updated timelines and
costs, so there are never surprises on either side.
Before launch, we deliver all source files, style guides, and
documentation. For web projects, we handle deployment, QA testing, and
a post-launch support window to address any issues that arise in
production.
Every project includes 30 days of post-launch support for bug fixes
and minor adjustments. Ongoing maintenance, optimization, and new
feature work are available through retainer agreements.
If a timeline shift is needed — due to scope changes, feedback delays,
or unforeseen complexity — we notify you immediately with a revised
schedule and options. Transparency is built into every engagement.
Your online presence can disclose a wealth of personal
information—your habits, whereabouts, and even your identity.
Safeguarding your privacy is crucial in thwarting identity theft,
avoiding unwanted surveillance, and preventing the misuse of your
private information.
Your online presence can disclose a wealth of personal
information—your habits, whereabouts, and even your identity.
Safeguarding your privacy is crucial in thwarting identity theft,
avoiding unwanted surveillance, and preventing the misuse of your
private information.
Your online presence can disclose a wealth of personal
information—your habits, whereabouts, and even your identity.
Safeguarding your privacy is crucial in thwarting identity theft,
avoiding unwanted surveillance, and preventing the misuse of your
private information.
Your online presence can disclose a wealth of personal
information—your habits, whereabouts, and even your identity.
Safeguarding your privacy is crucial in thwarting identity theft,
avoiding unwanted surveillance, and preventing the misuse of your
private information.
Your online presence can disclose a wealth of personal
information—your habits, whereabouts, and even your identity.
Safeguarding your privacy is crucial in thwarting identity theft,
avoiding unwanted surveillance, and preventing the misuse of your
private information.
Your online presence can disclose a wealth of personal
information—your habits, whereabouts, and even your identity.
Safeguarding your privacy is crucial in thwarting identity theft,
avoiding unwanted surveillance, and preventing the misuse of your
private information.
Accepting the Terms & Conditions ensures that you understand your
rights, responsibilities, and our policies while working with Nexsas.
It protects both you and our agency.
Accepting the Terms & Conditions ensures that you understand your
rights, responsibilities, and our policies while working with Nexsas.
It protects both you and our agency.
Accepting the Terms & Conditions ensures that you understand your
rights, responsibilities, and our policies while working with Nexsas.
It protects both you and our agency.
Accepting the Terms & Conditions ensures that you understand your
rights, responsibilities, and our policies while working with Nexsas.
It protects both you and our agency.
Accepting the Terms & Conditions ensures that you understand your
rights, responsibilities, and our policies while working with Nexsas.
It protects both you and our agency.
Accepting the Terms & Conditions ensures that you understand your
rights, responsibilities, and our policies while working with Nexsas.
It protects both you and our agency.